---
title: Small Business & Nonprofit Consulting in New Haven, CT | RCS
description: "Strategy and operations consulting for founders, family operators, and nonprofits in Connecticut: diagnostic, priced options, implementation, and review."
image: https://robinsoncs.com/hubfs/RCSLightLogoSquare%20501x501.jpg
---

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[![](https://robinsoncs.com/hs-fs/hubfs/RCSLightLogoSquare%20501x501.jpg?width=38&height=38&name=RCSLightLogoSquare%20501x501.jpg) Robinson Custom Services Est. 2018](https://robinsoncs.com/?hsLang=en)

[Government](https://robinsoncs.com/government?hsLang=en) [Commercial](https://robinsoncs.com/commercial) [The Firm](https://robinsoncs.com/the-firm?hsLang=en) [On Margin](https://robinsoncs.com/on-margin?hsLang=en) [Start a conversation](mailto:info@robinsoncs.com)

Commercial & institutional

# Strategy that survives contact with your Monday.

We work with founders, family operators, and mission institutions on the decisions that set the next five years: what to build, what to buy, what to stop, and who runs it.

## Startups & small business

First-time owners get the same rigor a large company buys: a financial model you can defend, a hiring plan you can afford, and pricing that holds. We work with disadvantaged and women-owned businesses as a matter of practice, not a program.

## Enterprise & nonprofit

For organizations with a mandate and a board: operating assessments, back-office redesign, technology consolidation, and the documentation that lets a funder or an auditor follow the reasoning.

## What an engagement looks like

1. 01
   
   ### Diagnostic
   
   Two to three weeks. We read the numbers, interview the people who do the work, and come back with what is actually limiting you.
2. 02
   
   ### Plan and priced options
   
   A short written recommendation with the tradeoffs named and the cost of each path. You decide; we do not bundle the decision into the invoice.
3. 03
   
   ### Implementation
   
   We stay for the part that is hard: the system migration, the new process, the first quarter of the new structure.
4. 04
   
   ### Standing review
   
   Quarterly or monthly, for as long as it is useful. Most of our relationships are measured in years.

Start with the diagnostic. It is the cheapest thing we sell.

Robinson Custom Services

470 James Street  
New Haven, CT 06513  
[248.971.0535](tel:+12489710535)

Practice

[Government](https://robinsoncs.com/government?hsLang=en) [Commercial](https://robinsoncs.com/commercial) [The Firm](https://robinsoncs.com/the-firm?hsLang=en) [On Margin](https://robinsoncs.com/on-margin?hsLang=en)

Also from RCS

[Networking & hardware shop](https://shop.robinsoncs.com)  
UniFi · APC · refurbished inventory

Standing

Minority-owned small business  
Living-wage employer  
Connecticut LLC

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